Terms & Conditions

Ordering

Account access problems
Recently we upgraded our website and pre-existing accounts may have been deactivated. Please register again to enjoy the new HomeBello.com. If you continue to have problems accessing your account please Contact Us and explain the problem in detail.
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Placing an order
Ordering online with HomeBello.com is as easy as 1,2,3. First, browse through our selection of exciting items and choose the item(s) you would like to purchase. Then add the item to your shopping cart and proceed shopping or continue to check out. That's it! It's that easy.
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Canceling my order
You can cancel your order as long as it is in Awaiting Processing or Back Ordered status, Please notice that ring orders or any order with personalization/engraving will take 10 to 14 days to ship and are not cancelable after being placed. After you have clicked "Place Order," your order begins to process and you cannot make any online changes to your order. To change or cancel your order prior to shipment, you must contact a Customer Service representative. Please note that most orders process quickly and can enter the shipping process within minutes. If your order has already entered the awaiting shipment process then it cannot be changed or canceled during this time which can take up to 14 days depending on type of item ordered. Orders with standard/regular or free shipping can take 7 to 10 days to process with no cancellation allowed during this time, orders with expedited shipping take 3 to 5 days to process with no cancellation allowed during this time.

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Sales tax
HomeBello.com is required by law to charge appropriate sales tax

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Security
Absolutely! We use Secure Socket Layer (SSL) encryption to ensure that your personal information cannot be intercepted and read by a third party. Your personal information and your credit card information are converted into bits of code that are transmitted securely. None of our customers have ever reported fraudulent use of their credit card information as a result of giving it to us over the Web, but if you ever suspect that your credit card information is being used without your knowledge, you should contact your credit card company immediately.
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Return Policy

We want you to be fully satisfied with every item that you purchase online from HomeBello.com. If you are not satisfied with an item that you have purchased online, you may return or exchange the item. Products may be returned within 3 days of receipt of the items. All returns are subject to a 20% re-stocking fee plus a $12.95 shipping and handling fee will be deducted from credited amount. The 20% restocking fee is calculated of the Retail Prices not the discounted or coupon applied prices. No returns accepted on orders containing 3 or more products. All items being received damaged, defective or being wrong product(s) or any other issues MUST be reported to HomeBello within 24 hours after receipt. All items must be in its original packaging and in its original condition. Laundered items will not be accepted. Each package requires a Return Merchandise Authorization Number (RMA). All rings that need to be re-sized and items that need to be engraved will take 14 to 21 days to ship and are not cancel-able or refundable. Please notice that all BED, BODY, BATH, JEWELRY, WATCHES, DINNERWARE, FLATWARE, STEMWARE, CUTLERY, COOKWARE OR ANY FOOD, DRINKS, LIQUID RELATED PRODUCTS are FINAL SALE. All orders over $499 are FINAL SALE. Also, please be advised that HomeBello does not offer warranty on any products unless specified under product's description and does not accept returns/exchange on any of its products that become damaged after being used by the customer. Any items received damaged will be replaced with the exact same item and refund, return or exchange with any other items are not allowed. Please be advised that our manufacturers may occasionally change the materials, paintings or any other parts used in making their patterns so we advise our customers who own any pieces that have been previously purchased to check with manufacturers in advance and make sure they still completely match their currently owned pieces as HomeBello will not accept return or exchange on such orders/items. After request has been submitted and the return label received, please place the label on the outside of the package. All packages received by HomeBello.com without a Return Authorization Number will not be accepted and will be sent back to customer, plus an extra $14.95 shipping/handling fee will be charged to your payment method.

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Credit
You can expect a refund within 14 days of our receiving your returned product.

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Return Instructions
All returns MUST ship via insured mail. HomeBello is not responsible for returns being received damaged and will NOT issue credit for such returns. The packing slip in your package will contain detailed instructions for returning an item.

After your return is confirmed via E-mail and you are assinged a RMA number, please send the item back to us. You can expect a refund within 7 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.

* Please note: If there is extensive damage to an item upon delivery, email a Customer Service representative.
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Shipping

Shipping options
We currently offer two shipping options within the United States. You may choose Standard or Expedited Service. All orders with engraving or personalization will take an extra 7 to 10 days before they can ship and you can not cancel them after being placed. If you choose Standard , most of our customers in the contiguous U.S. receive their orders in just 7 to 12 business days. Need it faster? Expedited will deliver your order within 5 to 7 business days after we have received your order. International customers can expect their orders 14 to 21 days after placed. For complete UPS shipping information visit www.ups.com. For complete UPS shipping information visit www.usps.com. Please notice that customers are responsible for any extra shipping charges that might apply due to customer providing wrong or undeliverable shipping address.

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Shipping outside the United States
HomeBello.com will ship your order to any location within the contiguous United States and International destinations including Canada, Australia, United Kingdom. The calculated shipping cost for international orders in shopping cart is just an estimate and HomeBello will notify customers of any extra shipping charges so the customers can decide to continue or cancel their orders. To request an exact shipping cost in advance, please contact us via email at support@homebello.com. Please be advised that all International customers including Puerto Rico and all United States Minor Outlying Islands are responsible for filling insurance claims for any breakage from their locations and HomeBello can not file insurance claims on their behalf.

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Track packages
Find the UPS tracking number in the e-mail we sent you confirming that your order has been shipped. Use that number at www.ups.com to check the status of your order online. It may take 24 hours before tracking information appears on the UPS's web site.

If your order appears late, remember:

• Credit card approval must be received prior to processing.
• Expedited orders placed after 12 noon EST are processed the following business day.
• Expedited delivery only occurs on business days (Mondays through Fridays, excluding holidays).

Order Status
You can look at past and pending orders. You must be a Registered Customer to use Order Status. Click here to check your Order Status.

Also, you will receive two e-mails after you have placed your order and provided us with a valid e-mail address:

• The first confirms that your order has been received (your order confirmation number will be included); this e-mail should arrive within approximately 24 hours.
• The second confirms that your order has been shipped (any tracking information will be included); this e-mail should arrive within approximately 24 hours after your package is shipped.

Shipping Charges
Your shipping charges will appear in the box marked "shipping charges" at checkout for your convenience. For complete shipping information before you check out, please review our Shipping Rate Chart. Please notice that customers are responsible for any extra shipping charges that might apply due to customer providing wrong shipping address, this charge is usually $9.95 for USA orders and $39.95 for international orders.
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Miscellaneous

1. General

These General Terms and Conditions of Use ("Terms") are entered into by and between you and www.HomeBello.com ('HomeBello'). In consideration of your use of and access to this Internet site and the promises and obligations herein, and intending to be legally bound, you and HomeBello hereby agree as follows: Your access to and use of the HomeBello site is subject to these Terms, as well as any modifications issued by HomeBello to these Terms, and all applicable laws and regulations. BY USING THIS SITE, YOU AGREE TO AND WILL BE DEEMED TO BE BOUND BY THESE TERMS. If you do not want to be bound by these Terms, do not use the HomeBello site.

Among other things, HomeBello provides information concerning various products and services and the opportunity to obtain additional information concerning those products and services or to purchase them. These Terms and the information provided by HomeBello in no way override the terms and conditions of your purchase of any product or service except as specifically provided herein. To the extent any area within the HomeBello website contains specific terms and conditions concerning its use ("Specific Terms"), those Specific Terms are in addition to these Terms. To the extent there is a direct conflict between these Terms and the Specific Terms, the Specific Terms shall prevail.



2. Changes in Terms
HomeBello shall have right at any time and without prior notice, at its sole discretion, to revise these Terms or to impose new terms and conditions with respect to access to or use of the HomeBello website. Such revisions and additions shall be effective immediately upon notice thereof, which may be given by any means, including but not limited to posting the revised or additional terms and conditions on the HomeBello website. You are responsible for reviewing (www.www.HomeBello.com) periodically for any modification to this Agreement that may affect your rights or obligations hereunder. You agree that you shall be deemed to be apprised of and bound by any modification by HomeBello to these Terms. ANY ACCESS OR USE OF THIS SITE BY YOU AFTER NOTICE OF REVISIONS OR ADDITIONS TO THESE TERMS SHALL CONSTITUTE AND BE DEEMED TO BE YOUR AGREEMENT TO SUCH REVISIONS OR ADDITIONS. No modification to these Terms by any party other than HomeBello shall be valid or enforceable against HomeBello unless expressly agreed to by HomeBello in a writing signed by a duly authorized officer of HomeBello.



3. Termination
These Terms are effective until terminated by HomeBello. HomeBello may terminate these Terms without notice and at any time. In the event of termination, you are no longer authorized to access HomeBello and the restrictions imposed on you with respect to the Content (as defined in Section 5 below), and the disclaimers, indemnities, and limitations of liabilities set forth in these Terms shall survive termination. HomeBello shall also have the right without notice and at any time to terminate the HomeBello website or any portion thereof, or any products or services offered through the HomeBello website, or to terminate any individual's right to access or use the HomeBello website or any portion thereof.



4. Compliance with Laws
You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of the HomeBello website and your purchase of the items from HomeBello on the HomeBello website.



5. Content
The text, images, photographs, graphics, logos, illustrations, descriptions, data, and other material provided on the HomeBello website, as well as the selection, assembly and arrangement thereof, are referred to collectively as the "Content." The Content may contain errors, omissions, or typographical errors or may be out of date. HomeBello may change, delete, or update any Content at any time and without prior notice. The Content is provided for informational purposes only and is not binding on HomeBello in any way except to the extent it is specifically indicated to be so. Unless otherwise noted, all Content is protected by copyrights, trademarks, service marks, and other proprietary rights that are owned by HomeBello or licensed by third parties. You may view and use the Content only for your personal information and for shopping and ordering on the HomeBello website, and for no other purpose, and you shall retain intact all copyright and other proprietary notices. Except as provided in the foregoing, HomeBello does not grant to you or any person any right to use, reproduce, copy, modify, transmit, display, publish, sell, license, create derivative works, publicly perform, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any of the Content on or transmitted through the HomeBello, including without limitation by transferring, downloading or otherwise copying any Content onto any disk drive or other storage medium. Any use of the Content, except as specifically permitted in these Terms or as otherwise expressly permitted in the Content or in writing signed by HomeBello, is strictly prohibited.



6. Linked Third Party Sites
Links to other Internet sites operated by third parties, including HomeBello vendors, do not constitute sponsorship, endorsement, or approval by HomeBello of the content, policies, or practices of such linked sites. Linked sites are not operated, controlled, or maintained by HomeBello, and HomeBello is not responsible for the availability, content, security, policies, or practices of linked sites, including without limitation privacy policies and practices. Links to other sites are provided for your convenience only, and you access them at your own risk.



7. Prices; Orders
All prices displayed on the HomeBello website are quoted in U.S. dollars. HomeBello may restrict delivery to addresses within the United States and Canada. HomeBello will add shipping and handling fees and applicable sales/use tax as necessary. HomeBello reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on the HomeBello website without incurring any obligation to you. Products displayed on the HomeBello website are available while supplies last. Descriptions of, or references to, products or services on HomeBello do not imply endorsement of that product or service, or constitute a warranty by HomeBello. The receipt by you of an order confirmation does not constitute HomeBello's acceptance of an order. Prior to HomeBello's acceptance of an order, verification of information may be required. HomeBello reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from HomeBello, for any reason. HomeBello reserves the right to limit the order quantity on any item and to refuse service to any customer without prior notification. In the event that a product or service is listed at an incorrect price due to supplier pricing information or typographical error, HomeBello shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, HomeBello shall promptly issue a credit to your credit card account in the amount of the incorrect price.



8. Disclaimer and Limitation of Liability as to this Site and Content
HomeBello MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER WITH RESPECT TO THE HomeBello WEBSITE OR ANY LINKED SITE OR ITS CONTENT, INCLUDING THE AVAILABILITY OF ANY SITE OR THE CONTENT, INFORMATION AND MATERIALS ON IT OR THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THAT CONTENT, INFORMATION AND MATERIALS. HomeBello ALSO DOES NOT WARRANT OR REPRESENT THAT YOUR ACCESS TO OR USE OF THE HomeBello WEBSITE OR ANY LINKED SITE WILL BE UNINTERRUPTED OR FREE OF ERRORS OR OMISSIONS, THAT DEFECTS WILL BE CORRECTED, OR THAT HomeBello OR ANY LINKED SITE IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS. WITHOUT LIMITING THE FOREGOING, ALL CONTENT PROVIDED ON THIS SITE IS PROVIDED TO USERS "AS IS," WITH NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. THE "AS IS" CONDITION OF CONTENT IS EXPRESSLY MADE A CONDITION OF ANY TRANSACTION ARISING THROUGH OR AS A RESULT OF THE HomeBello WEBSITE. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. UNDER NO CIRCUMSTANCES SHALL HomeBello, ITS PARENT, SUBSIDIARIES & AFFILIATES OR THEIR RESPECTIVE DIRECT OFFICERS, EMPLOYEES OR AGENTS ITS SUPPLIERS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS ITS SUPPLIERS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, WHETHER IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, ARISING IN ANY WAY OUT OF ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE HomeBello OR ANY LINKED SITE OR ITS CONTENTS, INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF PROGRAMS OR OTHER DATA ON COMPUTER SYSTEMS OR OTHERWISE, EVEN IF HomeBello IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.



9. Disclaimer and Limitation of Liability as to Products and Services

We want you to be fully satisfied with every item that you purchase online from HomeBello.com. If you are not satisfied with an item that you have purchased online, you may return or exchange the item within 7 days for a refund of the purchase price, MINUS the shipping and handling (handling fee is usually 20% to 25% depending on brands and package sizes) . All Jewelry are FINAL sale.

Products may be returned within 3 days of receipt of the items. All items must be in its original packaging and in its original condition. Laundered items will not be accepted. Each package requires a Return Merchandise Authorization Number (RMA). After request has been submitted and the return label received, please place the label on the outside of the package. All packages received by HomeBello.com without a Return Authorization Number will not be accepted. All returns MUST ship via insured mail. HomeBello is not responsible for returns being received damaged and will NOT issue credit for such returns.



ALL PRODUCTS AND SERVICES SOLD BY HomeBello ARE SUBJECT TO ANY APPLICABLE WARRANTIES AND REPRESENTATIONS OF THEIR RESPECTIVE MANUFACTURERS, INCLUDING BUT NOT LIMITED TO YEAR 2004 COMPLIANCE. ACCORDINGLY, HomeBello MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT TO ANY PRODUCT OR SERVICE SOLD. EXCEPT AS EXPRESSLY STATED HEREIN, HomeBello EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS AND SERVICES SOLD ON HomeBello, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.



UNDER NO CIRCUMSTANCES SHALL HomeBello, ITS PARENT, SUBSIDIARIES & AFFILIATES OR THEIR RESPECTIVE DIRECT OFFICERS, EMPLOYEES OR AGENTS ITS SUPPLIERS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS AND BUSINESS INTERRUPTION, WHETHER IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, ARISING IN ANY WAY FROM ANY PRODUCT OR SERVICE SOLD OR PROVIDED ON THE HomeBello WEBSITE, EVEN IF HomeBello IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL HomeBello's LIABILITY EXCEED THE PRICE YOU PAID FOR THE PRODUCT OR SERVICE THAT IS THE SUBJECT OF THE CLAIM.



10. Indemnification
You agree to defend, indemnify, and hold harmless HomeBello, its parent, subsidiaries & affiliates, HomeBello's vendors, and each of their affiliates and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, and costs (including but not limited to reasonable attorneys' fees and court costs), arising out of or relating to your breach of these Terms or your access to or use of HomeBello. The foregoing indemnification obligation shall survive termination of these Terms and HomeBello and any product or service provided to you arising out of or relating to your use of HomeBello.



11. Law and Forum
These Terms are governed by the laws of the State of CALIFORNIA except for its choice of law provisions. User acknowledges that any dispute arising out of these Terms shall be brought in the federal or state courts of CALIFORNIA.




12. Trademarks
Certain trademarks, trade names, service marks and logos used or displayed on this Web Site are registered and unregistered trademarks, trade names and service marks of their respective owners, including HomeBello and its affiliates. Nothing contained on this Web Site grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without the written permission of HomeBello or such third party owner.




13. Inappropriate Material
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that HomeBello may have at law or in equity, if HomeBello reasonably determines that you have violated or are likely to violate the foregoing prohibitions, HomeBello may take any action reasonably deemed necessary to cure or prevent the violation, including without limitation, the immediate removal from this Web Site of the related materials. HomeBello will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing HomeBello to disclose the identity of anyone posting such materials.

15. User Information
Other than personally identifiable information, which is subject to this Web Site's Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Web Site in any manner ("User Communications") is and will be considered non-confidential and non-proprietary. HomeBello, each of its affiliates and/or their designees may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. HomeBello may, but is not obligated to, monitor or review any User Communications. HomeBello shall have no obligations to use, return, review, or respond to any User Communications. HomeBello will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. HomeBello retains the right to remove any or all User Communications that includes any material HomeBello deems inappropriate or unacceptable.

16. Back Orders: Please notice that we ship all back order as soon as the product become available unless customer request cancelation through a written email and receive a cancellation notification from HomeBello.

About HomeBello.com
HomeBello.com carries the best in home decor, design and jewelry! Find the best in Dinnerware, Flatware and Stemware.. HomeBello.com carries some the most recognized brands in Home Decor and Kitchen such as Arte Italica Pewter, Shun Cutlery and Annieglass Dinnerware. You can also shop for any occasion at our Gift Department, own one of the best pens in the world by Acme Pens or find that cute baby a Sterling Baby Cups or Sterling Rattles at our Kids & Baby Center by Lunt Silversmiths. You can find Picture Frames from Tizo Frames, whether you are looking for a Sterling Silver Picture Frames, Silverplated Picture Frames or Enamel Jeweled Picture Frames you will find the best quality and prices on HomeBello. HomeBello also features the latest designs for Italian Wooden Picture Frames/a>, as well as a variety of Bar Glassware sets and Italian Jewelry Boxes. HomeBello is a website where you can shop for high-quality designer name brands such as Fire and Light Dinnerware, Couzon Flatware, Halcyon Days Enamel Boxes, Rigaud Candles and Alfi Carafes. HomeBello has the perfect Gift you're looking for! You will also find some of the highest quality Gold Charms and Diamond Jewelry on HomeBello.
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Contact information
We welcome any comments, suggestions and ideas that will make your shopping experience, either online or in our stores, enjoyable. Tell us how we can help by contacting us at HomeBello.com Guest Service. We would love to hear from you!
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Your Acceptance of these Terms

By using our Web site, you agree to accept the HomeBello.com terms and conditions. Make sure you read these terms carefully, because if you do choose to use our Web site, you automatically agree to this policy. If you do not agree to these trems, please do not use our Web site.